Our Privacy Policy
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We, at Medina Apartment Hotels, adhere to Australian Federal National Privacy Principles relating to the collection of personal information. All personal information collected from you is required to meet the requirements of Australian Federal or State legislation regarding the maintenance of a guest register, for fire safety reasons, for accounting and billing purposes and to market our services to you. We will not make this personal information available to any third party without your prior consent except where required by law or to enforce our collection of amounts owing by you. You must advise us if any personal details on any registration card or reservation given to you by us are incorrect. After you have stayed with us your personal information will be retained for the minimum length of time to comply with Australian taxation and accounting requirements (usually seven years). Any personal information is accessible only to authorised personnel of Medina Apartment Hotels. A charge may be levied if a copy of any registration card is required after six months from your departure. Copies of registration cards (other than electronic data) are not made available after two years. We will not knowingly permit any misuse of this personal data. We will also adhere to the industry standards promulgated by the Hotel Motel and Accommodation Association of New South Wales for use of any personal information collected from our guests. Any requests for access to personal information held about you by us must be made in writing to the Chief Executive Officer, Medina Property Services Pty Ltd, Level 5, 45 Jones Street Street, Ultimo, New South Wales 2007.
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