Qantas Frequent Flyer Program - Medina Apartment Hotel Accommodation

Qantas Frequent Flyer Terms & Conditions

Qantas Frequent Flyer Program - Terms & Conditions

Medina Apartment Hotels have been earn partners in the QFF program for some time - with QFF members able to earn 3 points per dollar spent on accommodation at Medina Apartment Hotels.

We are now also a redemption partner - with QFF members able to redeem QFF points for accommodation at Medina Apartment Hotels.

Terms and conditions of Medina Apartment Hotel and Qantas Frequent Flyer - Earn points

Points in relation to goods and services of hotel Non-airline Partners are earned in accordance with the rates and terms and conditions determined by the hotel and are subject to change. Members should check the applicable rates, terms and conditions with the relevant hotel before purchasing any such products or services. A list of hotel Non-airline Partners is available at this website.

Points may be earned only by the Member whose name appears on the invoice for the hotel stay and by only one Member per hotel stay. Points cannot be split between two or more Members occupying the same room.

Points are awarded for hotel stays purchased at rates deemed eligible by the hotel. Unless otherwise specified by the hotel, Points will not be earned for stays of the following types:

(a) stays purchased as part of package holidays;
(b) free hotel stays;
(c) stays at industry discount rates;
(d) stays at group rates or other special promotional rates; or
(e) stays using Award vouchers or discount certificates.
(f) points can be earned for a maximum of 7 consecutive nights only

For hotel Non-airline Partners where Points are earned on the basis of the amount spent, unless otherwise specified by the hotel, Points are earned on the total amount for accommodation, meals, beverages, phone and laundry charged to the room account.

For hotel Non-airline Partners where the Points are earned on a per stay basis, unless otherwise specified by the hotel, consecutive nights at the same hotel will be considered as one stay, regardless of the number of check-ins.

This clause (9.6) does not apply to Points offered to Members by Qantas (as opposed to offers made by the hotel partner) for hotel bookings made at this website. Additional terms and conditions for earning Points offered by Qantas for booking selected hotels at this website apply and are available at this website.

Unless stated otherwise, where points are awarded for the amount spent at the hotel (for example, three points per Australian dollar) the charges qualifying for points:

Must be charged to the member's room;
Include charges for accommodation, food, beverages, laundry and telephone calls
Exclude charges of a convention and gaming nature;
May be limited to expenditure for one room only or for a limited number of rooms.

A stay is one night or several consecutive nights spent at a single property, even if the member checks in and checks out more than once during that period.

To ensure you receive your points:

When booking, quote your Qantas Frequent Flyer number and check that the room rate qualifies for points. To qualify, Bookings must be above the minimum rate threshold for the applicable hotel. Some discounted, group, wholesale, convention, package and special promotional room rates do not earn points; and
When checking in and when checking out or paying your hotel account, present your Qantas Frequent Flyer card and remind the hotel staff that you wish to receive points for your stay.

You must be a member of the Qantas Frequent Flyer program to earn points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.

Points for hotels are earned in accordance with the rates and terms and conditions determined by the hotel and are subject to change. Members should check the applicable rates, terms and conditions with the relevant hotel before purchasing.

Terms and conditions of Medina Apartment Hotel and Qantas Frequent Flyer - Point redemptions

Medina Apartment Hotel redemptions will be available via certificates for hotel accommodation only (not able to be used for food and beverage, mini bar, in-room movies, telephone calls, room service etc. these must be paid for at the time of stay directly to the hotel)
Redemptions do not earn reward points.
The member must contact Medina Apartment Hotels via our Central Reservations team directly to make bookings. Medina Apartment Hotels 1300 633 462.
Members will be charged the accommodation room rate of the day when making any booking.
Vouchers are not redeemable for cash and are non-refundable.
Vouchers will be valid for 6 months from issue date.
Members who do not show for a redeemed booking will forfeit the points paid.
Booking changes for redemptions are allowed. The member must contact the hotel at least 5 working days before the original check-in date.
The original voucher must be presented at check-in.
Rooms are subject to limited availability and blackout periods may apply i.e. New Years Eve.
Awards points cannot be redeemed for group or conference stays.
There is a maximum of two (2) adults per room unless otherwise specified.
Adults are defined as people 12 years or older.